00686nam a2200193 a 4500001000400000003001000004005001700014008004100031020001500072040003500087082002200122100002100144245013800165260004400303300003300347504006300380650002600443650002300469272BD-DhGUBL20241230111550.0160607s1996    nyua     b    001 0 eng d  a0471134163  aDLCcBD-DhGUBLdDLCdBD-DhGUBL00223a658.8bB9171w1 aBurkan, Wayne C.10aWide-Angle Vision :bBeat Your Competition by Focusing on Fringe Competitors, Lost Customers, and Rogue Employees /cWayne C. Burkan.  aNew York :bJohn Wiley & Sons,cc 1996.  axi, 275 p. :bill. ;c24 cm.  aIncludes bibliographical references (p 262-267) and index. 0aConsumer satisfaction 0aEmployee selection