00721nam a2200229 a 4500 BD-DhGUBL 20250708154341.0 201021s2019 njua b 001 0 eng d 9789353160777 9353160782 DLC DLC BD-DhGUBL BD-DhGUBL 23 658.8 Se695 Services Marketing : Integrating Customer Focus Across the Firm / Valarie A. Zeithaml...[et. al] 7th ed. India : McGraw, c 2019. 582 p. : ills. ; 25 cm. Includes bibliographical reference and index. Service industries Marketing Customer services Zeithaml, Valarie A. ddc BK 4026 4026 0 0 ddc 0 1 Business Studies GUBL GUBL REF 2020-10-21 2 3 658.8 Se695 3010018200 2023-12-11 00:00:00 2023-10-30 1 2020-10-21 BK 0 0 ddc 0 0 Business Studies GUBL GUBL GEN 2020-10-21 5 12 658.8 Se695 3010018201 2024-12-17 11:02:46 2024-11-11 2 2020-10-21 BK 0 0 ddc 0 0 Business Studies GUBL GUBL GEN 2020-10-21 9 14 658.8 Se695 3010018202 2024-11-02 15:47:37 2024-10-31 3 2020-10-21 BK