TY - GEN AU - Person, Ron TI - Balanced Scorecards & Operational Dashboards with Microsoft Excel SN - 9781118519653 PY - 2013/// CY - Indianapolis, Indiana PB - John Wiley & Sons KW - Organizational effectiveness KW - Data processing N1 - Includes Index UR - https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/9781118984000?download=true ER -