@book{5722,
	author = {Woodburn, Diana. and McDonald, Malcolm},
	title = {Key account management :},
	publisher = {Wiley,},
	year = {c2011.},
	address = {London :},
	edition = {3rd ed. },
	note = {Includes Index.},
	url = {https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/9781119207252?download=true}
}