@book{5863,
	author = {Donsbach, Wolfgang,},
	title = {The concise encyclopedia of communication /},
	publisher = {John Wiley & sons,},
	year = {c 2015.},
	address = {Chichester, West sussex :},
	url = {https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/9781118789353?download=true}
}