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Total Quality Management /
Total Quality Management /
Dale H. Besterfield...[et al.].
- 3rd ed.
- Upper Saddle River, N.J. : Prentice Hall, 2003.
- xi, 640 p. : ill. ; 21 cm.
Includes bibliographical references (p. 631-633) and index.
Total quality management
658.4013 / T6401
Includes bibliographical references (p. 631-633) and index.
Total quality management
658.4013 / T6401