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The Customer-centered Enterprise : (Record no. 2479)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00891nam a2200289 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 749 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | BD-DhGUBL |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251214100136.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION | |
| fixed length control field | m u |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr cn- |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180322s2000 ilua s 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071371400 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)45730065 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)ocm45730065 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (N$T)ocm45730065 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (NNC)4246349 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | N$T |
| Transcribing agency | BD-DhGUBL |
| Modifying agency | OCL |
| -- | OCLCQ |
| -- | BD-DhGUBL |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Edition number | 23 |
| Classification number | 658.812 |
| Item number | T3711c |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Thompson, Harvey |
| 245 14 - TITLE STATEMENT | |
| Title | The Customer-centered Enterprise : |
| Remainder of title | How IBM and other World-class Companies Achieve Extraordinary Results by Putting Customers First / |
| Statement of responsibility, etc | Harvey Thompson. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York : |
| Name of publisher, distributor, etc | McGraw-Hill, |
| Date of publication, distribution, etc | c 2000. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xv, 247 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Not For Laon | Business Studies | Green University Library | Green University Library | Reference | 04/06/2016 | 658.812 T3711c | 3010000749 | 04/06/2016 | 1 | 04/06/2016 | Book |