Services Marketing : Integrating Customer Focus Across the Firm / Valarie A. Zeithaml, Mary Jo Bitner, and Dwayne D. Gremler.

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TextPublication details: New York : McGraw-Hill, c2006.Edition: 4th edDescription: xxii, 708 p. : ill., photos ; 25 cmISBN:

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List(s) this item appears in: Green Business School

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Notes	Barcode
Book	Green University Library General Stacks	Business Studies	658.8 Z371s (Browse shelf(Opens below))	9	Available	Withdrawn	3010007794
Book	Green University Library General Stacks	Business Studies	658.8 Z371s (Browse shelf(Opens below))	8	Available		3010007334
Book	Green University Library General Stacks	Business Studies	658.8 Z371s (Browse shelf(Opens below))	6	Damaged	Damaged	3010007792
Book	Green University Library General Stacks	Business Studies	658.8 Z371s (Browse shelf(Opens below))	7	Damaged		3010007335
Book	Green University Library General Stacks	Business Studies	658.8 Z371s (Browse shelf(Opens below))	5	Available		3010007793
Book	Green University Library General Stacks	Business Studies	658.8 Z371s (Browse shelf(Opens below))	4	Available		3010007331
Book	Green University Library General Stacks	Business Studies	658.8 Z371s (Browse shelf(Opens below))	3	Available		3010007333
Book	Green University Library General Stacks	Business Studies	658.8 Z371s (Browse shelf(Opens below))	2	Available		3010007791
Book	Green University Library Reference	Business Studies	658.8 Z371s (Browse shelf(Opens below))	1	Not For Laon		3010007790

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Includes bibliographical reference and index.

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